Property Management Assistant

Property Management Assistant

Location:         Cheviot House, Beaminster Way East, Kingston Park, NE3 2ER

Contract:        Permanent  

Hours:             40 Hours Per Week

Salary:             £23,861 pa plus Commission 

Closing Date:   5pm 23rd August 2024

Are you passionate about delivering excellent customer service in a property management role and looking for a new opportunity? Then you may be interested.

An opportunity has arisen for a Property Management Assistant to join our team based in Kingston Park.

You will be responsible for assisting in the delivery of a highly effective and profitable lettings management service and providing an exceptional level of customer service to all clients.

If you have excellent communication and organisational skills, a team focussed approach to work and are proficient in using IT systems, we want to hear from you.

About the role:

Within this varied role, you will be responsible for managing repairs and maintenance and assisting in general management and administration of property portfolio incorporating compliance.

Duties will include liaising with landlords, tenants and contractors and supporting our lettings team and head of property management.

Experience in the property sector is preferred but not a necessity; however, a highly organised professional with exceptional communication skills and a passion for providing excellent customer service is essential. 

About you:

You’ll need:

• Exceptional administration, organisational and prioritisation skills
• Excellent interpersonal and communication skills, both written and verbal
• Advanced IT skill, particularly with Microsoft packages
• Understanding of what makes a difference in delivering excellent customer service
• Enthusiastic team player
• Excellent attention to detail

The Benefits: 

• 23 days annual leave (plus bank holidays), increasing to 25 days after 2 years of service
• Make big savings on day-to-day expenses with discounts on shopping, groceries, holidays and days out through our Bernicia Own Benefits platform
• Generous pension scheme 

About us:

An estate agent that knows how much a home means, we’re here to help take away the stress and hassle of selling, buying, renting, letting and managing property.

By listening to the wants and needs of our clients, we turn a time-consuming process into something much easier – because we know how much a home means.

From helping first-time buyers, to taking care of over 420 private landlords’ properties, our customers are our top priority.

Our team of award-winning property specialists know our clients inside and out, offering honesty, transparency, professionalism and knowledge.

As a trading division of Kingston, part of the Bernicia Group, the profits we make go towards Bernicia’s work to help communities in the North East.

For more information regarding this role, please contact:

Diane Mutch on 0191 2383899

We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.

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The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia.