Repairs and Maintenance
Due to an exceptionally high volume of enquiries, our response time for phone calls and emails may be delayed.
We are working hard to respond as quickly as possible.
Thank you for your patience.
Reporting a repair
You can report a repair via one of the following methods:
- Complete the contact form
- Email us at repairs@kingstonpropertyservices.co.uk
- Call us on 0330 123 1133 (Monday to Friday: 9:00am – 1:00pm)
Emergency phoneline:
- 0191 238 3962 (Monday to Friday: 1:00pm – 5:00pm)
- 0300 3034916 (out of hours service)
Rest assured, we’ll do everything we can to keep the repairs on track.
The pandemic, Brexit, extreme weather, shipping and freight and a booming construction sector has created a supply vs demand challenge. This means there is a possibility, depending on the damage, that property repairs may take longer to complete.
We know that the following materials are taking longer to source; steel, timber, cement, paint, power tools, wallpaper, uPVC goods, roof tiles, plaster board and custom paints.